RoboSep-16 PM Pkg, 1 yr trm

Scheduled annual coverage for the RoboSep-16 instrument from STEMCELL Technologies delivers a full year of preventive maintenance service for the company's flagship automated cell separation platform. This 1-year term package targets laboratories running immunomagnetic isolation workflows, covering routine inspections, calibration of the robotic pipetting arm, replacement of wear parts such as peristaltic pump tubing and O-rings, and software verification to keep throughput at the rated 16-sample-per-run capacity. Coverage includes on-site visits by certified field service engineers, remote diagnostics, and priority response for unscheduled downtime, helping core facilities maintain consistent sample quality for downstream cell culture, flow cytometry, and assay work. The instrument itself processes whole blood, buffy coat, cord blood, bone marrow, and leukapheresis products using antibody-conjugated magnetic beads in 5 mL tubes, so keeping the fluidics and magnetic arrays in spec is essential for reproducible target cell purity and recovery. The agreement is delivered as a single service contract line item, renewable annually, and suits translational research labs, bioprocessing groups, and academic cell therapy cores that depend on minimal unplanned interruption. Replacement consumables are stored at room temperature, and instrument logs should be archived per GLP standards.